Our team
Meet the team behind Xentum
Our team isn’t just a group of planners, paraplanners and technical experts we’re people who’ve lived real lives, faced real challenges and understand what truly matters.
Everyone here believes in the same thing: people come first, money comes second.
You won’t find ego, jargon or sales targets.
You’ll find a team that listens, cares and wants to help you build a life that actually works for you and your family.
Yes, your day-to-day contact will be with your experienced, qualified financial planner but behind them is a team with a mix of skills, backgrounds and perspectives. People who know what it’s like to juggle families, careers, uncertainty, loss, opportunity and change. People who bring not just technical knowledge, but life experience.
And that matters.
Because great planning isn’t just about numbers it’s about understanding people.
That’s why we work together to make sure you always have the right support, the right guidance and the right conversations at the right time.
We’re here to help you live the best life possible, with a team you can trust beside you at every step.
Meet the team
“You only live once. But if you live right, once is enough.”
Dominic founded Xentum in 2004 after becoming frustrated with the limitations of traditional financial services firms. He wanted to be part of a new breed of lifestyle financial planners whose central goal is not simply to accumulate wealth but to help every client use money to improve the quality of their lives.
A people person with an innate curiosity to solve unarticulated problems and uncover what makes life worthwhile for each family he works with, Dominic epitomises the ‘you first, money second’ approach to financial planning. This is now the DNA of Xentum; every member of our team has the same passion and belief in the power of what we do.
“By helping clients gain clarity and control over their financial present and future, they can make the best choices about how they spend their time and focus their energy. This is the essence of true financial freedom.”
Outside the office, Dominic enjoys travelling, reading, mountaineering and, with his wife Wendy, renovating Moss Wood, their beautiful tea plantation-style home.
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Rachel joined Xentum in 2018 and is pleasure to be around. Rachel is a highly skilled paraplanner with a raft of experience in financial services. Nothing ever seems to be a problem.
Rachel loves to travel, and holidays play a huge part in her life, her dream holiday is an Alaska Cruise to visit Glacier Bay National Park. The National Park has wide range of wildlife from grizzly bears to the humpback whales.
A closet computer geek (who knew), Rachel puts the Internet as the greatest invention and Alan Turing someone who she admires for developing the modern computer and obviously because he was from Manchester.
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Rachel Ward
Director of Business Delivery
Keen cricketer Ed has been with us since he was a fresh graduate in 2014. Once a scorer of 200 runs for Cheshire U14’s, now Ed is accustomed to putting 100% into every Xentum client he works with. In fact, he likes nothing better than sitting in a client meeting seeing that he has made a genuine difference to someone’s life.
In the future, Ed has extensive travel plans – sailing the Adriatic and seeing the Northern lights from an Igloo in Finland are but a few of these. Ed’s number one holiday dream, however, would be storm chasing in the American Midwest with the hope of seeing a Tornado. If he does find one, though, we hope he doesn’t get too close because we would hate to lose such a fine member of staff.
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Sasha joined Xentum in 2021 as part of our Administrative Support Team, helping our financial planners to make sure everything is done correctly.
With a wealth of experience in the financial services industry and a passion for detail, Sasha feels at home amongst the compliance side of financial services; ensuring no stone is left unturned when it comes to compliance.
Sasha was raised in Spain where she fostered a love of the language, a keen desire to travel, and a passion for food.
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Tristan has worked in Financial Services since graduating in 2000. Having previously run his own advisory business, he knows first hand the trials and tribulations which business owners face, he uses the knowledge and experience which he has gained to better serve his clients.
As a married father of 2 children he spends his time away from work supporting his son and daughter in their own pursuits. As a coach of Burnage Rugby Academy since 2018 he takes pride in seeing both his own children and their team mates develop as great sportspeople. Through his coaching both on and off the field he believes in Jordan Petersons mantra of “Compare Yourself To Who You Were Yesterday, Not To Who Someone Else Is Today”.
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Claire has been with us since 2004, making her one of our most experienced team members. A cornerstone of our office team, reliable, compassionate and honest are three words that best describe Claire.
If Claire was to throw the dinner party of her dreams, Audrey Hepburn and Alan Carr would be her two guests of honour, bringing class and comedy to the table. Greek food would be on the menu, although she would not be serving any moussaka due to her aversion to aubergines.
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Emma Hughes is an enthusiastic and passionate team member who brings energy and dedication to everything she does.
Her love for dogs is evident, as she often shares stories about her canine adventures. Emma’s vibrant personality and genuine enthusiasm make her a joy to work with, inspiring those around her to strive for excellence.
Whether she’s tackling a challenging project or simply lending a helping hand, Emma’s positive attitude and passion for her work shine through.
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Gemma joined the team in January 2020 and it feels like she has always been part of the team.
Bubbly, enthusiastic and always makes an impact with a wealth of financial services knowledge. What more can you want.
Her first childhood memory is losing her helium in Stockport market.
The most rewarding part of her job she says is when clients thank the team for making their dreams a reality.
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James joined Xentum in December 2017 and his colleagues describe him as someone who does things differently, which fits perfectly with our overall approach. Before coming to Xentum, James gained valuable experience working in a wide range of organisations in the private, professional and charitable sectors that he uses to guide him in his business decisions.
Outside of work, James is a keen traveller – his dream holiday would be a family road trip along Route 66. A committed optimist, James takes the attitude of Thomas Edison, who famously said, ‘I have not failed; I’ve just found 10,000 ways that won’t work’, when overcoming difficulties. Resilience, grit and positivity are characteristics that James thoroughly admires.
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Faye joined Xentum at the beginning of 2021. Having studied a Joint BA Honours in French and Criminal Justice, Faye has always been keen to work in a role where she helps others.
Over the years, Faye has studied hard to acquire a wide range of qualifications in the financial planning field, with certificates in Life and Pensions and Financial Planning and diplomas in Financial Planning and Customer Relationship Management.
As a mother of three, Faye is dedicated to spending time with her family and friends. She is also passionate about keeping fit, particularly enjoying Tabata Interval training and Box and Burn classes.
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Joining the team with an extensive background in client support and financial administration, Lyndsay brings an ability to look at the bigger picture to her role as Technical Assistant. She finds building relationships with her colleagues and achieving her personal development goals to be particularly rewarding. Hardworking and positive, Lyndsay counts her greatest achievement as being strong enough to put others needs ahead of her own, and supporting people when they need it most.
Her outlook comes in part from her greatest inspiration, her late grandfather, who she describes as “the most hardworking, loving and humble human being” that she’s ever met. A woman of strong family values, her fiancée is also her best friend. So much so that given the opportunity to invite any two people to a dream dinner party, one would be John Travolta (her favourite actor of all time) and the other would be her fiancée. For the record, she’d be singing “You’re The One That I Want” to her fiancée, not Mr. Travolta!
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He is a passionate sports enthusiast, with football, golf, and F1 racing being his primary interests. Armed with a Masters Degree in Applied Economics from Northumbria University, he is on a mission to revolutionize financial planning and advice by integrating academic rigor with practical expertise.
Embarking on an epic European road trip, he plans to explore the serene Northern Lakes of Italy, conquer the rugged beauty of the Alps, and experience the adrenaline rush of Monaco’s Grand Prix.
Currently immersed in the R0 programme from the CII, he eagerly absorbs insights from the talented team at Xentum, positioning himself to emerge as a fully qualified professional in the field
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Ben has led a colourful career in the military, having been awarded an OBE after a 4-year stint as commander of the Reserve Parachute battalion. Thanks to his incredible lifetime experiences, Ben brings with him huge reserves of calm, empathy, clear thinking and sound judgement.
These traits are invaluable within Ben’s role as a Xentum ambassador, using his clarity of judgement to help rationalise events and think clearly in situations with heightened emotion.
Ben’s two mottos to live by are: ‘Treat people as you would expect to be treated’ and ‘be prepared for the unexpected.’
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Testimonials
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Xentum gave us confidence in our financial position, freedom to take amazing family holidays, and amazing support in exiting the corporate world.
Rob Murkerjee
Freedom and independence
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We’d spoken to three advisers before Xentum and still couldn’t work out what we were paying for. One meeting here and it finally clicked. Everything was explained clearly, the fee was fixed from day one, and for the first time in years we feel in control rather than confused. It’s changed how we make decisions as a family.
Mark and Pam
For the first time in years, we feel in control.
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We always assumed good advice had to be tied to percentages. Finding Xentum showed us how outdated that thinking was. The fixed fee saved us thousands in the first year alone, but the real value came from the clarity. We now know exactly what we can afford, what retirement looks like, and what to prioritise. It’s a breath of fresh air.
Steve
The fixed fee saved us thousands.
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Other firms talked about performance. Xentum talked about what we want our life to look like. It’s the first time advice has felt honest. The fixed fee meant we didn’t worry about hidden charges, and the plan has already helped us make smarter decisions with our money.
Sarah and Adam
It’s the first time advice has felt honest.
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We were overwhelmed with pensions, ISAs, property and old plans. Xentum pulled everything together, ran the cashflow, and showed us what life could actually look like. Seeing it so clearly and knowing the fee wasn’t tied to our savings gave us the confidence to retire earlier than expected.
The Howarth's
It felt like someone finally put our whole life on one page.
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It is nearly two years since my solicitor introduced me to Dominic. In hindsight, I wish the introduction had been made sooner.
Pat Dawson
More clarity and better decisions.
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We’ve worked together for a very long time now, I absolutely trust the team implicitly. Dominic is a very values-led person and that permeates the entire company.
Ian & Pam Mahoney
Kingston upon Thames
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Xentum have been financial advisers to our family for over ten years. The team are friendly, committed, expert and trustworthy we feel very well looked after. It makes such a difference to work with people who take the time to understand our needs, and who always have our best interests at heart.
Val Fitton
Friendly and committed
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It is rare to work with a company over so many years. We have done so because the team is driven by sound values and continually demonstrates their genuine care for the wellbeing of their clients. We couldn't recommend them highly enough.
Colin & Ineke McCulloch
Genuine Care
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We have been with Xentum for many years now and have always been extremely happy with the service we receive generally and the care, quality, and professionalism of all the team. Their genuine friendliness and warmth is ever present.
David & Joan Clapperton
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The in-depth exploration of values and the detailed cashflow modelling exercise has been very worthwhile. If you are seeking actionable clarity on your finances and personal goals, this is an excellent place to start.
Ian Fisher, MD, Penistone
Clarity on your finances
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Ed's advice was clear and externally useful in giving a very clear view on my finances, and my retirement, plus our pensions. we will be using him again to help us.
Steve
Long term family up support.
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Sasha has helped me a lot, because I would not feel competent or confident to manage my financial affairs single-handedly. I value her thorough understanding of my position, both financially and in broader life terms, and the friendly and open way in which she discusses relevant matters.
Josephine
Confidence in the direction
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Ed is great-he understands our needs and goals and helps us to make wise decisions to meet those, whilst explaining things in a way we can understand. He is personable and on hand for queries outside of the annual review as things arise and change.
Katy
Understanding of us
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Ed helped with our pensions and savings which were consolidated into manageable accounts from which payments were made to us. We sold a large property and moved to a flat in London. He has advised regarding IHT planning in relation to gifting money to our children. He has organised our finances so that we are living comfortably.
David
Simplified and supported
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My husband inherited money and shared following the death of his mother
The team listens to what are our needs and understands what is needed to meet them. They have been very patient with something we have been grappling with with regards to helping our children
Rosie and Pete
Managing money.
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Xentum have been very personally engaged and friendly as well as really impressing me with the depth of her financial knowledge. She has been consistently conscientious in answering all my questions and coming up with understandable solutions and financial plans, and very speedy in her responses as well as flexible when the need arises.
Elizabeth
Consistently conscientious
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I’d grown tired of advisers dancing around costs and talking in riddles. Xentum were the opposite. No sales pitch, no products pushed, just straight advice delivered in plain English. The plan gave me direction, the tech gave me visibility, and the fixed fee means I never second-guess their motives.
Simon and Debra
There’s no sales pitch, just straight advice.
